Teladoc Health vs. MDLIVE
✓ Updated July 2026
By the TelehealthIndex Editorial Team · How we score Everyday urgent care through your plan.
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73.1/100Very Good
Teladoc Health
Very Good · #1 in General & Primary Care
No affiliate relationship Visit Teladoc Health Read full review 64.7/100Good
MDLIVE
Good · #7 in General & Primary Care
No affiliate relationship Visit MDLIVE Read full review Our read: Under our 100-point methodology, Teladoc Health scores 73.1/100 and MDLIVE scores 64.7/100 — so Teladoc Health ranks higher in our assessment. Scores are editorial opinions, not a factual ranking of the companies themselves; the right fit depends on how you pay and what you need — see the breakdown below.
| Factor | Teladoc Health | MDLIVE |
|---|---|---|
| Clinical credibility | Limited | Limited |
| Regulatory & safety record | Minor deductions | Clean |
| Transparency & trust | Mixed | Weak |
| Access & coverage | Exceptional | Exceptional |
| Customer experience | Good | Mixed |
| Value & pricing | Mixed | Mixed |
Factor ratings are qualitative summaries of our internal rubric — we do not publish the
point weights. Highlighted = the higher-rated provider on that factor.
TelehealthIndex scores and rankings are editorial opinions resulting from our selection, weighting, and interpretation of the factors described in our methodology.
Choose Teladoc Health if…
- clinical depth is your priority
- a stronger consumer-review record matters to you
Choose MDLIVE if…
- you prefer its overall profile below
| Teladoc Health | MDLIVE | |
|---|---|---|
| Pricing | $89 urgent care visit self-pay; $0+ with insurance; therapy $119, psychiatry $299/$129 | Urgent care ~$85 cash / $0-89 insured; derm $0-95; exact price at booking |
| Insurance | Yes | Yes |
| Availability | Nationwide | Nationwide |
| Money-back | Not advertised | Not advertised |
| Founded | 2002 | 2009 |
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Data as of July 19, 2026. Scores are editorial opinions reflecting documented business practices, transparency, pricing, access, and nonclinical consumer-service factors — not clinical quality or outcomes. Found an error? Report it →